Shipping policy

Shipping & Delivery Policy
Last Updated: March 7, 2026

COVACI GEORGIANA operates a personal online store selling clothing and accessories. This Shipping Policy ensures transparent delivery expectations for international and domestic customers.

Order Processing

  • Orders are processed within 1–3 business days.

  • High-volume periods may extend processing to 5 business days.

  • Orders placed on weekends or Romanian public holidays are processed the next business day.

All orders are subject to verification via PCI-compliant payment processors (Stripe).

Shipping Destinations & Timeframes

  • Romania: 2–5 business days

  • EU countries: 4–10 business days

  • International destinations: 7–20 business days

Delivery times are estimates and may vary due to customs, carrier delays, or unexpected events.

Shipping Costs

  • Calculated at checkout based on weight, destination, and selected service.

  • International customers are responsible for duties, taxes, and customs fees.

Risk & Tracking

  • Risk transfers to the customer once the package is handed to the carrier.

  • Tracking information is provided once shipped.

  • Lost or damaged shipments must be reported within 7 days.

Delays & Force Majeure

COVACI GEORGIANA is not liable for delays due to:

  • Carrier disruptions

  • Customs inspections

  • Severe weather

  • Public holidays

  • Government or regulatory actions