Refund policy
Refund & Return Policy (14–30 Days)
Last Updated: March 7, 2026
Return Window
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Standard: 14 days from delivery
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Extended: up to 30 days during promotions
Eligibility
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Unworn and unused items
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Original tags intact
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Returned in original condition
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Proof of purchase required
Defective items or incorrect shipments are fully refundable.
Return Procedure
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Unauthorized returns may not be accepted.
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Use traceable shipping for returns.
Refund Timeline
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Inspection and approval: 3–5 business days
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Refund to original payment method: 5–10 business days
Non-Returnable Items
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Final sale or promotional items
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Personalized/custom items
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Undergarments for hygiene reasons
Dispute & Chargeback Policy
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Customers must contact support before initiating a chargeback.
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Abuse of chargeback policy may result in account restrictions.